Effective Date: April 18, 2025
At College Help AI, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and Chrome extension.
1. Information We Collect
We may collect the following information:
- Account Information: When you log in, we collect your email address and authentication data.
- Extension Usage Data: Includes preferences, language selections, and extension settings stored locally.
- Support Data: If you contact us via email, we collect your email address and any information you provide voluntarily.
We do not collect or store:
- Screenshots
- Text selections
- Page content
- Browsing history
2. How We Use Your Information
We use collected data to:
- Provide and improve the functionality of the extension
- Respond to support requests
- Notify users of important updates or features
- Ensure a secure and personalized experience
3. Data Storage and Security
Your information is securely stored and protected using industry-standard practices. Any local storage in the extension is encrypted and limited to what is strictly necessary for the extension to function.
4. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share minimal data only if required to:
- Comply with legal obligations
- Enforce our terms of service
- Protect the rights or safety of our users
5. Cookies and Tracking
Our website may use cookies to enhance your experience. These are standard, limited-use cookies and do not include sensitive personal data.
The Chrome extension does not use cookies or tracking pixels.
6. Third-Party Services
The extension may use third-party AI services to process selected text or screenshots. These services receive only the content you actively choose to submit, and no identifying information is shared.
7. User Control and Access
You can:
- View or edit your settings at any time in the extension
- Request deletion of your account or data by emailing us at contact@collegehelpai.com
8. Children’s Privacy
College Help AI is not intended for children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 Email: contact@collegehelpai.com
🌐 Website: www.collegehelpai.com