Frequently Asked Questions
Monthly vs. Annual plan—what’s the real difference?
Subscription
The Monthly plan is $9.99 and cancel‑anytime; the Annual plan is $99.99, which works out to roughly 20 % less per month and includes early access to new features. SaaS studies (Paddle’s, for example) show that annual billing lowers churn and delivers more value over time.
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How do I disable or uninstall the extension?
Global
Type chrome://extensions, locate CollegeHelp AI and click Remove (or toggle it off). Google lists the same steps in its official guide, and sites like Lifewire show similar instructions for every major browser.
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What happens to my data, do you sell it?
No. The only content we transmit is the question itself; it travels over an encrypted connection to our AI endpoint and isn’t shared or sold. That approach aligns with Chrome Web Store’s “Limited Use” privacy rules.
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Why does the extension request the storage, scripting, activeTab, contextMenus and commands permissions?
Global
- storage – saves your language preference and shortcut settings locally.
- scripting – injects the code that captures the question and draws the answer overlay.
- activeTab – gives momentary access to the tab you’re using, instead of the riskier “all sites” permission. Google’s docs recommend this lighter touch.
Chrome for Developers - contextMenus – adds the right‑click option noted above.
- commands – lets you set or change keyboard shortcuts.
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Is there a limit to how many questions I can ask?
Global
If you’re on the paid Monthly or Annual plan, there’s no cap—ask away. Only the free tier may enforce a daily quota, a model common across homework solvers.
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